Stash Privacy and Security Statement

This Privacy and Security Statement explains how we collect, disclose and otherwise process personal information securely as required by legislation, applicable regulations and app store policies. Acceptance of these terms is voluntary, but is a requirement for the activation and servicing of the App. If you do not accept these Terms, then we cannot activate and service your Product.

These terms and conditions govern the Tax-Free Investment and the use of the App and should be read in conjunction with Stash Tax-Free Investment Terms and Conditions and the Stash Application Terms.

Your privacy is important to us

We treat personal information collected as private and confidential.

We are required to:

The App obtains your identifiable data

Identifiable data (or Personal Information) includes, but is not limited to, your name, phone number, email address, health services, information on your physical or mental health conditions, your ID number, transaction-related information (such as when you make purchases, respond to offers, how you use the App, card details for the use of the App) that can be used on its own or with other information to identify you.

You hereby authorise and give us and our service providers express permission, as long as required and potentially after your death, to:

How we use your data internally

We collect and use your identifiable data to:

How we share your data externally with third parties

We engage other entities to provide managed services to us. When we do this, they have to agree to our privacy policies should they need access to any identifiable data to carry out the services provided.

We share your identifiable data to:

Before we share your identifiable data for any other reason, we will ask for your permission.

If we are involved in a proposed or actual merger, acquisition or any form of sale of some or all its assets, we may use and disclose your personal information to third parties in connection with the evaluation of the transaction. The surviving company, or the acquiring company in the case of a sale of assets, would have access to your personal information which would continue to be subject to this notice.

When we may reveal personal information without consent

We will only reveal personal information to third parties without your permission, if:

We do not sell your identifiable data to data brokers (companies that collect personal information about consumers from a variety of public and non-public sources and resell the information to other companies), marketing, advertising networks, or analytics firms.

How we store your data

We store your data on the device as well as on our servers or with a cloud computing service. Cloud computing means a kind of Internet-based computing that provides shared processing resources and data to computers and other devices on demand.

How we encrypt your data

We store personal information collected through our App securely and no outside entity can gain unauthorised access to it.

Our security practices

Encryption means a method of converting an original message of regular text into encoded text in such a way that only authorised parties can read it.

By default, the App encrypts your data:

We are committed to providing reasonable secure online services. All use of our App and transactions through it are protected using international good standards. Our systems are protected   to guard against intruders. Only authorised individuals can gain access to your information. We have also used independent security experts to test our system security.

You must read the security tips and updates on our App regularly to make sure that you benefit from our security practices.

We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information to operate, develop or improve our App. Although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

How we the App accesses other data

The App may collect certain information automatically, including, but not limited to, the type of phone you use, your phone’s unique device ID, the IP address of your phone, your operating system, the type of mobile Internet browsers you use.

The App may request access to other device data or applications when it connects to:

The App does not allow you to share the collected data with social media accounts.

What you can do with the data we collect

We may retain your personal information until such time as you request us to destroy it (unless we are obliged by law to retain it).

You may ask us to update, correct or delete your personal information.

Should you believe that we have utilised your personal information contrary to applicable law, you will first resolve any concerns with us. If you are not satisfied with such process, you have the right to lodge a complaint with the information regulator.

What happens to your data when your account is deactivated

When your account is deactivated, by you or us, your data are permanently retained and used until such time as you request deletion unless we are obliged by law to retain it. Deactivation happens when you take action or we cease operation or deactivate your account due to inactivity.


By using the App, you consent to the collection and use of your information.

We may amend these terms from time to time. Your continued use of the Product and App is your agreement to these new terms.

We will notify you of policy changes via our website and the App.

Your acceptance of these terms extends beyond your death.

Links to other apps

Our App may contain links to, or from other Apps. We try to link only to Apps that also have high standards and appreciation for privacy but we are not responsible for their security and privacy practices/compliance or their content. We recommend that you always read the privacy and security statements of these Apps.


We use cookies on our App. A cookie is pieces of text that are saved on your device browser when you use our App. The cookie is sent back to our server each time you visit our App. Cookies make it easier for us to give you a better experience online. You can stop your browser from accepting cookies, but if you do, some parts of our Apps or online services may not work. We recommend that you allow cookies. Personal use of emails and notice about checking on emails

Our communication and information systems are for business use. However, we realise that our employees occasionally use our systems for personal use. Personal use includes sending or receiving personal emails within or outside Liberty. We do not accept responsibility for the contents of personal information sent by our employees using our systems. Please note that we reserve the right to intercept, check on and delete any communications created, stored, sent, or received using our systems, according to relevant laws.

Privacy and security statements that apply to specific online services

Different online services or businesses of Liberty may have their own privacy and security policies.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at or 0860 456 789.